1. Foundation of Trust and Transparency
At Aptis Trust, our Privacy Policy is rooted in our core value of integrity. We recognize that your personal and financial data is sensitive, and we treat it with the utmost care and respect. Transparency is key: we clearly explain what information we collect, why we need it, and how it will be used. Whether you’re a client, applicant, or visitor, we ensure you have a clear understanding of our practices, empowering you to make informed decisions about your data.

2. Purpose-Limited Data Collection and Use
We collect only the information essential to deliver exceptional service—such as contact details, policy information, and claims history—and we use it solely for defined purposes. These include providing insurance quotes, customizing coverage, processing claims, improving your experience, and complying with legal obligations. We never sell, rent, or trade your data to third parties for marketing purposes. Your information is used exclusively to serve you better and uphold our commitments.

3. Robust Security Safeguards
Protecting your data is a responsibility we take seriously. We implement advanced technical and organizational measures, including encryption, secure servers, access controls, and regular audits, to prevent unauthorized access, loss, or misuse. Our employees undergo rigorous training to handle data confidentially and in compliance with global privacy standards. We continuously update our security practices to address emerging threats and ensure your information remains safe.

4. Your Rights and Choices
You have full control over your personal data. Our Privacy Policy outlines your rights, including accessing, correcting, or deleting your information, as well as opting out of certain communications or data processing activities. We make it simple to exercise these choices through user-friendly online tools or by contacting our dedicated privacy team. We respond promptly to all requests and ensure your preferences are respected at every touchpoint.

5. Global Compliance and Ongoing Accountability
As a global insurer, we adhere to stringent international privacy regulations such as GDPR, POPIA, and other applicable laws. Our Privacy Policy is regularly reviewed and updated to reflect legal changes and best practices. We hold ourselves accountable to the highest standards of data ethics and encourage open dialogue—if you have questions or concerns, we are here to listen and assist. At Aptis Trust, protecting your privacy is an integral part of protecting your future.